Government Innovation, Idea on a Page

New Operating Models for Local Government – Understanding the Variables

4 Nov , 2018  

IOAP - Variables for New Operating Models - Eddie Copeland

In my last blog, I posted some thoughts and the image below outlining six alternatives to a traditional, top down model of public services. We might call these “new operating models”. In this article, I’d like to dig a little deeper into the idea of new operating models, and discuss how public sector organisations – and […]

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Data, Government Innovation, Tech Policy

New technologies require a new mindset. Are public sector leaders ready?

25 Oct , 2018  

Rubix cube

This article first appeared in the The Times Raconteur Public Sector Technology Report. Being a public sector leader has never been an easy brief. But the last decade has surely tested even the toughest in the industry. With spiralling demand for services, rising expectations and significantly diminished budgets, leaders have faced a constant battle to […]

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Government Innovation

Designing Public Services for Mars

19 Oct , 2018  

Designing Public Services for Mars

Below is the text of my 2018 talk for FutureFest: Occupy Your Future, which took place on 6-7 July at London’s Tobacco Dock. The talk was designed as a thought experiment to reflect on Nesta’s work on new operating models for public services. Ladies and gents, our time has come! My name is Eddie Copeland, […]

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Government Innovation, Idea on a Page

Six alternatives to traditional top down public service delivery

1 Oct , 2018  

IOAP - Six alternatives to traditional top down public service delivery - Eddie Copeland

The UK local government sector has faced extraordinary financial challenges in recent years. The pressure to make further budget reductions remains intense. Many councils have made it this far by cutting back on their existing model of public service delivery – in some cases right to the bone. But what do they do when all […]

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Government Innovation

À quelles problématiques I’innovation doit-elle répondre?

29 Sep , 2018  

Innovation - Eddie Copeland

Below is the text of my speech (first in French, then in English) for the INNOVA’TER conference in Paris on 25 September 2018. On m’a demandé de me concentrer sur deux questions aujourd’hui : « Pourquoi I’innovation publique? » et « À quelles problématiques I’innovation doit-elle répondre? » La réponse à la première question est simple […]

Government Innovation

Why Governments Struggle to Innovate

27 May , 2018  

“Why can’t governments and public sector organisations just be more like the private sector?” This is a common question in the field of government innovation, and on the face of it it seems reasonable enough. After all, companies adopt new technologies to reshape and upheave entire industries. In recent memory, Amazon reinvented e-commerce; Facebook, the […]