Data

Mayor, whatever you want to do, data can help you do it better

8 Mar , 2016  

London Office of Data Analytics

An open letter to the next Mayor of London explaining why they need a London Office of Data Analytics. To the new Mayor of London, Congratulations on your election victory! No doubt you’re impatient to start delivering on your campaign promises. Just before you do, I’d like to highlight one point: no matter what your […]

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Data

MODA’s 10 step process for improving a service with data analytics

23 Feb , 2016  

10 Steps of Mayor's Office of Data Analytics

I have frequently written and spoken about the amazing work of New York City’s Mayor’s Office of Data Analytics (MODA), originally set up and led by Mike Flowers (read my interview with Mike). A common question I receive is: How does MODA actually apply data analytics to help a service delivery team (SDT) – i.e. […]

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